Got a question about something you read on alittlemadness.com, spotted an error, or want to flag a change at one of the social casinos we cover? This page explains how to reach us and what we can (and can't) help with.

How to reach the Sweeps team

You can email us at [email protected]. We read every message and try to respond within a few business days, though volume can occasionally push that out. If your question relates to a specific platform's promotions, welcome offers, or eligibility rules, please tell us which one so we can look into it properly.

What we can help with

  • Corrections to a review — for example, if a welcome offer, state restriction, or redemption threshold has changed since we last checked it.
  • General questions about how the sweepstakes coin model works, including the difference between Gold Coins and Sweepstakes Coins.
  • Feedback on our rankings, comparisons, or how we present information.
  • Suggestions for platforms you'd like to see covered.
  • Reports of broken links or outdated details on the site.

What we can't help with

We're an independent comparison and review site, not the operator of any of the platforms listed on alittlemadness.com. That means we're not able to:

  • Access, verify, or make changes to your account at any sweepstakes casino.
  • Process withdrawals, redemptions, or refunds on your behalf.
  • Resolve identity verification (KYC) issues or document uploads.
  • Confirm your personal eligibility to play in your specific state.

For any of the above, contact the platform's own customer support team directly through the app or website where you hold your account — they're the only ones who can view your account details and act on them.

Questions about legality and eligibility

We get a fair number of messages asking whether a particular platform is "legal" in a reader's state. We're not able to give individual legal advice, and availability genuinely varies by state — some jurisdictions restrict or prohibit sweepstakes casinos, operators choose which states they serve, and the rules change often. The most reliable step is to check the operator's own terms and conditions page, which typically lists eligible and excluded states, along with any age requirement (commonly 18+, though some operators set the bar at 21+ depending on the state). If you want a broader overview of how these platforms are regulated and what protections apply, our Responsible Gambling page is a good starting point, and our Terms and Conditions page covers how we operate this site.

Feedback shapes our reviews

Sweepstakes casinos update their Gold Coin and Sweepstakes Coin bonuses, redemption minimums, and state lists fairly frequently. If you've used one of the platforms we list and something in our write-up no longer matches what you saw — a changed welcome bonus, a different no-purchase-necessary process, or a payment method that's since been added or dropped — let us know. Reader reports are one of the ways we keep our comparisons current between full reviews.

Before you write in

A few checks that often save time:

  1. If your question is about a specific offer's terms, check the platform's own promotions or terms page first — details like minimum redemption thresholds and processing times sit there.
  2. If it's an account or verification issue, contact that platform's support channel rather than us.
  3. If you want to know more about who we are and how we put this site together, our About Us page has that background.

Otherwise, email us with as much detail as you can — which page you were reading, which platform is involved, and what you noticed — and we'll take it from there.

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